Privacy Policy

Welcome to www.vadoexperts.com. Vado Experts LTD (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and purchase our products. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information: We collect personal information that you provide directly to us when you:

Make a purchase
Create an account
Subscribe to our newsletter
Contact us via email or contact form
Participate in surveys or promotions

This information may include your name, email address, phone number, shipping address, billing information, and any other information you choose to provide.

Automatically Collected Information: When you visit our website, we may automatically collect information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, device type, operating system, referral source, pages visited, and the dates/times of your visits.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you about your orders, account, and promotions
Improve our website, products, and services
Personalize your experience on our website
Provide customer support
Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfill our contractual obligations to you (e.g., processing your orders).
Consent: Where you have provided your consent (e.g., for marketing communications).
Legitimate Interests: For our legitimate business interests (e.g., improving our services and website).
Legal Obligation: To comply with legal requirements.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing.
Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access: You have the right to request access to your personal data and obtain a copy.
Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Erasure: You have the right to request deletion of your personal data, subject to certain conditions.
Restriction: You have the right to request restriction of processing of your personal data.
Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at info@vadoexperts.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) that may have different data protection laws. In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vado Experts LTD
5678 Broadway Avenue
Tacoma, WA 98402
Email: info@vadoexperts.com

Thank you for choosing Vado Experts LTD. We value your trust and are committed to protecting your privacy.