Terms and Conditions
Welcome to Vado Experts LTD (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website www.vadoexperts.com (the “Site”) and the purchase of our products. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Site.http://www.vadoexperts.com
1. Introduction
In 2020, during tough times, a group of bike lovers came together with a dream. We are the Vado Experts, united by our love for cycling and nature. After riding many bikes, including eBikes, we fell in love with one brand: Specialized. Specialized’s Turbo technology amazed us. It combines power, innovation, and pure riding joy. It wasn’t just about getting around; it was about the thrill and freedom of the ride. This passion made us want to share this amazing experience with everyone.
2. Use of the Site
2.1 Eligibility
You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
2.2 License to Use the Site
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Site for personal, non-commercial purposes. You agree not to use the Site for any illegal or unauthorized purpose.
2.3 Prohibited Conduct
You agree not to:
- Use the Site in any manner that could damage, disable, overburden, or impair the Site.
- Use any automated system or software to extract data from the Site for commercial purposes.
- Attempt to gain unauthorized access to any part of the Site, other accounts, or networks connected to the Site.
- Engage in any activity that interferes with another user’s access to the Site.
3. Product Information and Orders
3.1 Product Descriptions
We strive to provide accurate descriptions of our eBikes and other products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
3.2 Pricing and Availability
All prices are listed in US dollars. Prices and availability of products are subject to change without notice. We reserve the right to limit the quantities of any products we offer.
3.3 Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for any reason, including inaccuracies in pricing or availability, or if we suspect fraudulent activity. If your order is canceled, we will notify you and provide a refund.
4. Payment
4.1 Payment Methods
We accept various payment methods, including major credit cards. By providing payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the total amount of your order to that payment method.
4.2 Payment Disputes
If you have any disputes regarding charges to your account, you must notify us within 30 days after the date of the disputed charge.
5. Shipping and Delivery
5.1 Shipping Policy
We offer shipping to addresses within the United States. Shipping costs and delivery times will be provided at checkout.
5.2 Risk of Loss
All purchases are made pursuant to a shipment contract. The risk of loss and title for products pass to you upon our delivery to the carrier.
6. Returns and Refunds
6.1 Return Policy
We accept returns of unused and undamaged products within 30 days of purchase. To initiate a return, please contact us at info@vadoexperts.com. You are responsible for return shipping costs unless the return is due to our error.
6.2 Refunds
Refunds will be processed within 7-10 business days after we receive the returned product. Refunds will be issued to the original payment method.
7. Intellectual Property
7.1 Ownership
All content on the Site, including text, graphics, logos, images, and software, is the property of Vado Experts LTD or its content suppliers and is protected by intellectual property laws.
7.2 License
You are granted a limited license to access and use the Site and its content for personal, non-commercial use. Any other use of the Site or its content is prohibited without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Vado Experts LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use of or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Vado Experts LTD has been informed of the possibility of such damage.
9. Indemnification
You agree to indemnify, defend, and hold harmless Vado Experts LTD, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Tacoma, Washington.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Vado Experts LTD
5678 Broadway Avenue
Tacoma, WA 98402
Email: info@vadoexperts.com
13. Entire Agreement
These Terms constitute the entire agreement between you and Vado Experts LTD regarding your use of the Site and supersede any prior agreements between you and Vado Experts LTD.
By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Vado Experts LTD. Enjoy the ride!